It makes sense to me, that if certain parts of your business are not performing as you intended, that the reason may be that there is a disconnect between it and the original intention you had for your business in the first place. Start at the beginning | start at the top and work your values down.

I wonder also, if the percentage of ‘things going awol’ are likely to be higher the further down the chain it is, ie. the further it is from your business’ core values. Bring in here the argument of the real benefits of ‘top down’ staff structures if your people at the ‘top’ are completely out of touch with the ‘bottom’. All the real action happens at the bottom.

Solution 1?: Attach those things that do not work, to the things that do.

Solution 2?: If there are rogue elements in your business that do not stand on, or sing the praises of - your core values - Give it the chop.

Solution 3?: Who am I? Who are we? This will determine who we are not. And what we will not do. This requires the skill of saying ‘no’. Learn it.  

_SKA